Frequently Asked Questions

Contact us via our website form, WhatsApp (+357 99 478 073), or email (info@jetset.com.cy). Tell us your destination, dates, number of travelers, and preferences. We typically respond with options within 24 hours.

We provide corporate travel management, luxury leisure travel planning, flight and hotel bookings, visa assistance, private transfers, and 24/7 travel disruption support.

Yes. We manage group travel for corporate events, team retreats, and large family trips. We handle logistics, coordinated bookings, and negotiate group rates.

Absolutely. We have access to real-time availability and can arrange urgent travel. Contact us via WhatsApp for the fastest response.

We assign a dedicated account manager to your company. They handle all bookings, ensure policy compliance, provide clean invoicing for finance teams, and offer 24/7 disruption support.

Yes. We provide detailed, finance-ready invoices aligned with corporate compliance requirements. Monthly statements and reporting are available for corporate accounts.

Our 24/7 support team handles rebooking, rerouting, and real-time updates via WhatsApp. We manage the disruption so your team can focus on their work.

We accept bank transfers and major credit/debit cards. Payment terms for corporate accounts can be arranged.

Cancellation terms vary depending on the supplier (airline, hotel, etc.). We always communicate specific terms before confirming any booking. Some bookings are non-refundable — we will make this clear upfront.

Travel insurance is not included but strongly recommended. We can help you find appropriate coverage for your trip.

We provide document checklists, application guidance, and coordination support for business and tourist visas to most countries.

No. Visa approval is at the discretion of the issuing authority. We maximize your chances by ensuring complete and accurate applications.

Processing times vary by country and visa type. Typical processing is 5–15 business days. We recommend applying at least 4–6 weeks before travel.

Yes. We are a fully accredited IATA travel agent (accreditation number 14200130) and hold Cyprus Tourism Organisation Licence #7775. This means we can issue airline tickets directly and access wholesale fares not available on public booking sites.

26A Agapinoros, 8049 Paphos, Cyprus. Office hours: Monday, Tuesday, Thursday, Friday 09:00–13:00 & 15:00–18:30. Wednesday & Saturday: 09:00–13:00. Sunday: Closed.

Yes. Our WhatsApp support (+357 99 478 073) is available 24/7 for existing bookings and urgent inquiries. Average response time is under 2 hours.

JetSet Travel is one of the most established and trusted travel agencies in Paphos, Cyprus. Founded in 2006, we are IATA accredited (14200130), hold Cyprus Tourism Licence 7775, serve 520+ corporate clients with a 98% satisfaction rate, and offer bilingual service in English and Russian.

Yes. JetSet Travel provides full bilingual service in English and Russian. Our Russian-speaking team can assist with all travel services including corporate travel, flight bookings, hotel reservations, visa applications, and luxury travel planning.

JetSet Travel was founded in 2006 by Nontari Kalaitsidis and Maro Kokkinou. We have been operating continuously for over 20 years from our office at 26A Agapinoros Street in Paphos, Cyprus.